What We Do
Digital Employees for Public Servants
We build safe and affordable AI-powered digital employees (“CogBots”) that empower public servants and the people they serve.
Dozens of CogBots are at work today answering questions, processing documents, estimating fees, and guiding customers & staff to the information they need.
With a CogBot on your team, your staff has more time to focus on what matters most: serving your customers.
Unlike other chatbots that require special skills to build and maintain, our conversational AI is easy to train, affordable, and has no equal when it comes to pleasing users & staff. Maybe that’s why our success rate is 100%.
Digital employees (we call them CogBots) skilled in the latest process automation technologies can improve productivity and reduce errors for your staff. Best of all: no special IT or data skills are required on your end.
Reduce errors & bottlenecks with a document processing CogBot built with the latest AI, NLP, RPA, and OCR technologies. Delivered as a full-service solution and supported by a dedicated CogBot Advisor.
CogBots can learn to do anything today’s AI can do, because we work with the best technologies from Google, Amazon, IBM, OpenAI and more. And our full-service delivery model insulates your team from AI’s complexity & learning curve.
Empowering People With AI
industries We Serve
01
Government
Serve The Public 24/7 & Empower Your Staff
CogAbility AI-powered digital employees are busy answering the public’s questions, eliminating low-value work, automating back office processes, and empowering public servants in dozens of government agencies.
Learn More02
Health Care
Give Caregivers & Patients The Information They Need
From in-room AI Patient Companions to AI Employee Companions and the latest process automation solutions, CogAbility is building the future of health care today.
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Education
Teach Students AI & Improve Access to Information
Our unique partnership with the University of Florida puts us at the forefront of AI-assisted learning and cutting-edge student services.
Learn moreHow We Do It
Affordable AI (Without The Complexity)
We make it easy to add digital employees to your organization without you having to learn complex AI tools or hire rare skills.
Step 1: We Build Your CogBot
First, we build your new digital employee (CogBot) using the latest AI technology from Google, Amazon, Microsoft, IBM, OpenAI, and open source libraries and integrate it with internal/external systems. Nothing is needed on your end – we supply all of the skills and technology.
Step 2: We Train It
Next, your CogBot attends CogUniversity, the world’s first university for machines, where your subject matter experts will train it by grading homework. When your CogBot passes the course, it’s ready for work. A CogBot can learn a variety of skills by enrolling in additional courses.
Step 3: We Deploy It
Put your new CogBot to work in any channel or environment – as a chatbot widget, inside third party apps like Facebook, as a text messaging agent, a voice/IVR agent, or an enterprise agent that flows across multiple systems. It’s totally up to you.
Step 4: Monitor & Improve
Every CogBot comes with a custom dashboard that monitors its performance at work. In addition, your dedicated CogBot Advisor will keep tabs on your digital worker’s performance and alert you if additional training is needed.
100% Project Success Rate
What Our Customers Say
When we decided to build Sydney, the first AI employee for a Georgia Tax Commissioner, we knew we would be learning a lot. But CogAbility’s full-service approach, CogUniversity, and our dedicated CogBot Advisor made the transition easy.
Darla Eden - Tax Commissioner, Hall County GA
CogAbility built our digital customer service agent, Dela, to serve three county agencies, and the results have been outstanding. Our staff is much less distracted by inbound calls and emails, and my constituents are getting exactly what they want: clear answers to their questions 24/7 – without the wait.
Stan Colie Nicols - Tax Collector, Santa Rosa County FL
Our CogBot, Sofie, has been an incredible addition to our team at the Hillsborough County Tax Collector’s office. Sofie has positively impacted our call volume as fewer calls are coming into our call center, and she has helped us identify areas where information and resources were lacking on our website. With help from CogAbility, we’ve recently enhanced Sofie’s capabilities to intuitively ask questions and gather information needed to provide customers with transaction fee estimates. We are very pleased with CogAbility and the value Sofie has brought to our organization.
Nancy Millan - Tax Collector, Hillsborough County FL