What We Do

Digital Employees For Health Care Providers

We build affordable and HIPAA-safe AI-powered digital employees (“CogBots”) that empower health care providers and the people they serve.

Dozens of CogBots are at work today answering questions, processing documents, estimating fees, and guiding customers & staff to the information they need.

With a CogBot on your team, your staff has more time to focus on what matters most: serving patients.

AI Employee Companion

Save Employees Time & Simplify Access To Information

An AI Employee Companion skilled in the latest conversational AI can dramatically simplify staff access to information scattered across various systems – saving valuable time & increasing policy adherence.

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AI Patient Companion

Give Patients What They Need & Improve Staff Productivity

An AI Patient Companion built with the latest conversational AI makes it easy for patients and their loved ones to access information they would otherwise request from staff, freeing your staff to spend more time caring for their patients.  Even better, most under-45 patients prefer getting their information this way.

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Family & Friends

Serve Patients, Family & Friends 24/7

A public-facing AI customer service agent skilled in conversational AI can answer questions 24/7, provide directions, and process forms without involving your staff. This reduces inbound calls & emails and saves everyone time.  Even better, younger patients prefer engaging this way.

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Technologies We Use

AI Solutions For Health Care Providers

CogAbility can build any AI solution you need using our proven full-service model.

Conversational AI

ai solutions for health care patients

Unlike chatbots that require special skills to build and maintain, our conversational AI is easy to train, affordable, and has no equal when it comes to pleasing users & staff. Maybe that’s why our project success rate is 100%.

Process Automation

document processing AI solutions

Digital employees built with the latest process automation technologies can improve productivity and reduce errors for your staff. Best of all: no special IT or data skills are required on your end.

Document Processing


Reduce errors & bottlenecks with a document processing CogBot built with the latest AI, NLP, RPA, and OCR technologies. Delivered as a full-service solution and supported by a dedicated CogBot Advisor.

Custom AI Solutions

custom AI digital employee

CogBots can learn to do anything today’s AI can do, because we work with the best AI technologies from Google, Amazon, IBM, OpenAI, and more. Our full-service delivery model insulates your team from AI’s complexity & learning curve.

How We Do It

Affordable AI (Minus the Complexity)

We make it easy to add digital employees to your organization without you having to learn complex AI tools or hire rare skills.

Step 1: We Build Your CogBot

First, we build your new digital employee (CogBot) using the latest AI technology from Google, Amazon, Microsoft, IBM, OpenAI, and open source libraries and integrate it with internal/external systems.  Nothing is needed on your end – we supply all of the skills and technology.

Step 2: We Train It

Next, your CogBot attends CogUniversity, the world’s first university for machines, where your subject matter experts will train it by grading homework. A CogBot can learn a variety of skills by enrolling in additional courses. When your CogBot passes the course, it’s ready for work.

Step 3: We Deploy It

Put your new CogBot to work in any channel or environment – as a chatbot widget, inside third party apps like Facebook, as a text messaging agent, a voice/IVR agent, or an enterprise agent that flows across multiple systems. It’s totally up to you.

Step 4: Monitor & Improve

Every CogBot comes with a custom dashboard that monitors its performance at work. In addition, your dedicated CogBot Advisor will keep tabs on your digital worker’s performance and alert you if additional training is needed.

28CogBots Delivered
12321000People Empowered
178244Labor Hours Saved

100% Project Success (So Far)

What Our Customers Say

darla eden hall county georgia tax commissioner

When we decided to build Sydney, the first AI chatbot ever deployed for a Georgia Tax Commissioner’s office, we knew we would be learning a lot. But CogAbility’s full-service approach, CogUniversity, and our dedicated CogBot Advisor made the transition easy.

Darla Eden - Tax Commissioner, Hall County GA

CogAbility built our digital customer service employee Dela to serve three county agencies, and the results have been outstanding. Our staff is much less distracted by inbound calls and emails, and my constituents are getting exactly what they want: clear answers to their questions 24/7 – without the wait.

Stan Colie Nicols - Tax Collector, Santa Rosa County FL
Nancy Millan Hillsborough County FL Tax Collector

Our CogBot, Sofie, has been an incredible addition to our team at the Hillsborough County Tax Collector’s office. Sofie has positively impacted our call volume as fewer calls are coming into our call center, and she has helped us identify areas where information and resources were lacking on our website. With help from CogAbility, we’ve recently enhanced Sofie’s capabilities to intuitively ask questions and gather information needed to provide customers with transaction fee estimates. We are very pleased with CogAbility and the value Sofie has brought to our organization.

Nancy Millan - Tax Collector, Hillsborough County FL