Available On

What We Do

Digital Employees For Government Agencies

We provide affordable & safe AI-powered digital employees (“CogBots”) that empower government agencies and the people they serve.

Dozens of CogBots are at work today answering questions, processing documents, estimating fees, and guiding customers & staff to the information they need.

With a CogBot on your team, your staff has more time to focus on what matters most: serving the public.

Tax Collectors & Commissioners

Eliminate Calls & Serve the Public 24/7

Tax collectors around the country are using CogAbility-built digital employees to empower their staff by answering constituent questions 24/7, eliminating low-value work, automating back office processes, booking appointments, and estimating fees.

Meet CogBot 'Sophie'

Clerks of Court

Reduce Errors, Improve Throughput, and Keep Everyone Informed

Clerks of Court use digital employees skilled in AI, OCR, and NLP to automate case document review and processing, eliminate errors, and share court dates with everyone – freeing staff to work on more complex and important issues.

Request More Info


Serve the Public 24/7 & Eliminate Low-Value Work

County property assessors use AI-powered digital employees to automate low-value work and to serve their constituents 24/7.

Request More Info

Technologies We Use

AI Solutions For Government Agencies

CogAbility can build any AI solution you need using our proven full-service model.

Conversational AI

Unlike other chatbots that require special skills to build and maintain, our conversational digital employees are easy to train, affordable, and have no equal when it comes to pleasing users & staff. Maybe that’s why our project success rate is 100%.

Process Automation

document processing AI solutions

Digital employees built with the latest AI process automation technologies improve productivity and reduce errors for your staff. Best of all: no special IT or data skills are required on your end.

Document Processing

AI Solutions for Assessors

Reduce errors & bottlenecks with a document processing CogBot built with the latest AI, NLP, RPA, and OCR technologies. Delivered as a full-service solution and supported by a dedicated CogBot Advisor.

Custom AI Solutions

custom AI digital employee

CogBots can learn to do anything today’s AI can do, because we work with the best AI technologies from Google, Amazon, IBM, OpenAI and more. Our full-service delivery model insulates your team from AI’s complexity & learning curve.

How We Do It

Affordable AI (Minus the Complexity)

We make it easy to add digital employees to your organization without you having to learn complex AI tools or hire rare skills.

Step 1: We Build Your CogBot

First, we build your new digital employee (CogBot) using the latest AI technology from Google, Amazon, Microsoft, IBM, OpenAI, and open source libraries and integrate it with internal/external systems.  Nothing is needed on your end – we supply all of the skills and technology.

Step 2: We Train It

Next, your CogBot attends CogUniversity, the world’s first university for machines, where your subject matter experts will train it by grading homework. A CogBot can learn a variety of skills by enrolling in additional courses. When your CogBot passes the course, it’s ready for work.

Step 3: We Deploy It

Put your new CogBot to work in any channel or environment – as a chatbot widget, inside third party apps like Facebook, as a text messaging agent, a voice/IVR agent, or an enterprise agent that flows across multiple systems. It’s totally up to you.

Step 4: Monitor & Improve

Every CogBot comes with a custom dashboard that monitors its performance at work. In addition, your dedicated CogBot Advisor will keep tabs on your digital worker’s performance and alert you if additional training is needed.

25GOVT CogBots Delivered
12321000Citizens Empowered
178244Staff Hours Saved

100% Customer Success (So Far)

What Our Customers Say

darla eden hall county georgia tax commissioner

When we decided to build Sydney, the first AI chatbot ever deployed for a Georgia Tax Commissioner’s office, we knew we would be learning a lot. But CogAbility’s full-service approach, CogUniversity, and our dedicated CogBot Advisor made the transition easy.

Darla Eden - Tax Commissioner, Hall County GA

CogAbility built our digital customer service employee Dela to serve three county agencies, and the results have been outstanding. Our staff is much less distracted by inbound calls and emails, and my constituents are getting exactly what they want: clear answers to their questions 24/7 – without the wait.

Stan Colie Nicols - Tax Collector, Santa Rosa County FL
Nancy Millan Hillsborough County FL Tax Collector

Our CogBot, Sofie, has been an incredible addition to our team at the Hillsborough County Tax Collector’s office. Sofie has positively impacted our call volume as fewer calls are coming into our call center, and she has helped us identify areas where information and resources were lacking on our website. With help from CogAbility, we’ve recently enhanced Sofie’s capabilities to intuitively ask questions and gather information needed to provide customers with transaction fee estimates. We are very pleased with CogAbility and the value Sofie has brought to our organization.

Nancy Millan - Tax Collector, Hillsborough County FL